house rules
When you visit us, we ask you to follow our house rules. That way we can all have a carefree good time together.
- Lokaal Kassa is open to guests aged 25 and over. The venue reserves the right to change the age limit.
- A valid ID (driving licence, ID card, passport) must be presented on entry. Without ID, the administrator has the right to refuse entry.
- Tickets are no longer valid once you leave the venue.
- Guests must be smartly dressed: sportswear, hoodies, caps and similar are not considered appropriate. The administrator has the right to refuse entry to the club because of clothing.
- Outerwear is not allowed inside the venue: please leave jackets and coats in the cloakroom.
- Lokaal Kassa is not responsible for items left in the pockets of clothing handed in to the cloakroom.
- Handbags are not accepted in the cloakroom.
- Entry to and presence in Lokaal Kassa is prohibited for persons who are heavily intoxicated or under the influence of psychotropic substances, and for persons whose behaviour disturbs other guests and/or staff. The administrator has the right to refuse entry to such persons and/or remove them from the venue. Ticket money will not be refunded.
- Guests of Lokaal Kassa may not bring alcohol, other drinks or food with them.
- It is prohibited to enter Lokaal Kassa with weapons or objects that may endanger the life and health of other guests and/or staff, including ammunition, explosives, flammable or toxic substances, radioactive material, etc.
- Guests of Lokaal Kassa must follow the reasonable instructions of Kassa staff. Otherwise, staff have the right to remove a guest who has breached the rules from the venue and, in the case of more serious breaches, to impose an entry ban.
- Animals are not allowed in Lokaal Kassa.
- Lokaal Kassa is not responsible for items left unattended in the venue.
- Photography and filming are prohibited in Lokaal Kassa, except where special permission has been granted by the venue management.
- Lokaal Kassa asks guests to check their change before leaving the till; later claims will not be considered.
- Please treat the venue’s furnishings and equipment with care. Compensation for damage caused by a guest is charged according to the price list or by agreement and paid at the till. If a glass is broken, the guest must pay 5 euros at the till.
- If a Lokaal Kassa cloakroom ticket is lost, the guest must pay a fine of 6 euros.
- If the Lokaal Kassa house rules are breached, staff may instruct the person to leave the venue. Ticket money will not be refunded.
- Smoking at Lokaal Kassa, including e-cigarettes, is only allowed in the designated and clearly marked area.
- Lokaal Kassa reserves the right to choose its guests.
- Tipping the Lokaal Kassa service staff is allowed.
- Items left in the cloakroom or lost can be collected by contacting the venue, at agreed times or during opening hours.
- A CCTV system is in use at the venue to ensure safety.
- To assess a complaint or request objectively, the establishment has the right, where necessary, to involve third parties with statutory rights in the process. In other cases, we will take note of your complaint, request or suggestion.
- Lokaal Kassa reserves the right to supplement and/or amend the house rules at any time.
